Strikepay

  • UX
  • Design Systems
  • Branding
  • Web Design

Spec

The revolutionary cashless payments and tipping platform

When

October 2021 - Present

Making payments easy

Strikepay is a payment processing app designed to make tipping easier.

Their interface makes it easy for customers to tip restaurant staff, pay taxi drivers or make a quick charity donation, as just a few examples. Strikepay also helps those people collect their money.

We’re helping them design and build their product, incorporating their brand into the whole process. The app is available now and has been tipped (pun not intended) as one of the hottest startups in Ireland.

Project overview

·  Designed a prototype product around their existing brand, that wowed their team.

·  Built a mobile first web app with a full design system.

·  Designed and built the new Strikepay website that put their brand values up front. 

Our work with Strikepay has involved rethinking the UX design of the customer facing web app and uncovering some sticky points in that user journey. 

The goal: To deliver a slick, seamless UX with a cool brand that runs throughout their products. Making sure their values shone through their digital presence was also key.

With our whole team on board, we flexed our creative muscles and shared ideas with the Strikepay team, working on some initial UI and design concepts in Figma. Once these were sorted our priority was the payment screen. 

We wanted to make sure the UX felt right, and the interface was attractive and easy to use. To show how everything worked we created a prototype in Principal which was just the special sauce needed to blow them away.

We’re working on other aspects of the product as we speak and we’re always iterating and improving the app to make sure it’s as slick as possible.

The Bang team really understood our goals and what we were trying to achieve for our customers. They completely revamped our app interface and give us a stunning new website. They challenged our thinking and made some big decisions with our sticky user journey which helped significantly reduce the time it took for a user to make a payment. Friendly, clinical and creative. Highly recommended.

Oli Cavanagh, CEO @ Strikepay

The main improvements

Reducing the amount of clicks it took a user to make a tip was one of the main things we wanted to improve. Fortunately, through our new design system, we’ve reduced that user journey to half the time.

We also mentioned bringing Strikepay’s values into the design. These include being friendly, young, playful, innovative, and having a mass appeal (necessary for a service which could be used in a variety of settings).

As far as colours were concerned this meant accentuating the pink, removing a lot of the white background, and majoring on the blacks. The shift to dark mode was an intentional UX decision to avoid white backgrounds glowing and drawing unwanted attention in a darker restaurant environment.

A brand-new website

The other area we’ve been working on for Strikepay is their brand spanking new website. You can view it here.

The main thing we wanted to achieve was bringing out brand values that were harder to communicate in the product itself. People are at the heart of what Strikepay do so we showed that off in the website imagery, case studies and a bold, familiar, and down to earth design.

This was an exciting project for us because it involved building from an atomic level. Rather than relying on a standard back end and pasting pages on top, our design process involves creating re-usable assets, themes and rules and building from there.

The result is a unique website that has a cohesive identity. The client can add new pages quickly in Webflow and make changes without having to touch a line of code.

Yes, that’s right, we don’t hold on to control. We want our clients to take ownership of what we’ve built without being tied into an unnecessary maintenance contract. We set up a user-friendly system and hand over the reins.

Strikepay is ready to use

The app is out now for service providers, hospitality staff and more, to use and get paid with. We’re chuffed to be an ongoing part of this great product and can’t wait to see where it goes in the future.

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